ForKobo Terms

Terms of Service

Effective date: March 13, 2026

These Terms govern your access to and use of ForKobo websites, dashboards, applications, and related services. By using ForKobo, you agree to these Terms.

1. Eligibility and Authority

You must be at least 18 years old, capable of entering a binding agreement, and authorized to act for any business or account you use with ForKobo.

2. Account Registration

  • You must provide accurate, current, and complete information.
  • You are responsible for account credentials and activity under your account.
  • You must promptly notify ForKobo of suspected unauthorized access or account misuse.

3. Service Scope

ForKobo provides technology-enabled services related to online store setup, store management, operations support, marketing support, merchant dashboards, financial-feature access, and related tools. Some services depend on third-party providers, integrations, or payment partners.

ForKobo is a technology platform, not an investment product. Store performance, revenue, payout timing, and business results depend on multiple variables and are not guaranteed unless expressly stated in a written plan term that applies to your account.

4. Store Structure, Routing, and Internal Attribution

For Done-for-You (DFY) merchant programs, ForKobo may determine the operational structure used to support a merchant's products, storefront activity, fulfillment flows, advertising workflows, and related business operations. This may include using one storefront, multiple storefronts, replacement storefronts, or alternate platform configurations where ForKobo reasonably determines that such structure is appropriate for operational, commercial, risk, compliance, dispute-management, or platform-support reasons.

Without limiting the foregoing, ForKobo may merge, separate, migrate, reroute, replatform, or otherwise reorganize DFY merchant activity across one or more Shopify stores, merchant configurations, product catalogs, domains, storefront instances, payment configurations, or related infrastructure. ForKobo may also use internal merchant identifiers, product identifiers, campaign identifiers, routing identifiers, and reconciliation references to track activity, attribute performance, manage operations, and calculate merchant-facing balances or eligibility outcomes.

You acknowledge and agree that ForKobo's internal operational records, attribution records, routing logs, analytics, reconciliation systems, and payout calculations may not correspond on a one-to-one basis with any single storefront, merchant-facing dashboard, Shopify report, processor report, or other third-party record. Except to the extent required by applicable law, ForKobo does not represent or warrant that any internal record set, external platform record set, or merchant-facing analytics view will be identical, complete for your independent accounting purposes, or sufficient to satisfy any tax, audit, regulatory, or evidentiary standard that applies to you.

You remain responsible for maintaining your own accounting, tax, legal, and regulatory records and for obtaining any independent professional advice you consider necessary. Nothing in the service requires ForKobo to maintain or disclose internal fraud controls, operational routing logic, vendor relationships, platform-risk logic, or other internal methodologies except as required by applicable law or binding legal process.

5. Fees, Billing, and Taxes

  • Pricing, one-time fees, recurring subscriptions, and add-on charges are disclosed at purchase or in the dashboard.
  • By purchasing, you authorize ForKobo and its processors to charge the selected payment method.
  • Taxes, FX charges, bank fees, and processor deductions may apply unless stated otherwise.
  • Refund rules are governed by the Refund Policy.

6. Financial Features

Wallets, withdrawals, payouts, and virtual-card access are governed by the Financial Operations & Compliance Policy. Those features may be delayed, restricted, offset, or suspended where risk, dispute, legal, or partner requirements require it.

7. Merchant Responsibilities

  • Comply with law, platform rules, and applicable partner requirements.
  • Provide accurate business, payout, tax, and verification details.
  • Use ForKobo only for lawful business activity.
  • Maintain rights to the content, products, and materials you provide or sell.

Additional conduct restrictions are described in the Acceptable Use Policy.

8. Intellectual Property

ForKobo and its licensors retain all rights in the platform, software, branding, and original materials. You retain rights to your lawful merchant content, but you grant ForKobo the limited rights needed to host, display, process, and operate that content within the service.

9. Suspensions and Termination

ForKobo may limit, suspend, or terminate access where reasonably necessary for security, legal compliance, unpaid fees, suspected fraud, restricted activity, abuse, repeated infringement, or material breach of these Terms.

10. Third-Party Services

Some functionality relies on third parties such as hosting providers, analytics services, payment processors, advertising platforms, banks, and card partners. ForKobo is not responsible for services or outages that are controlled by third parties.

Third-party platform action, including platform payment deactivation, settlement restrictions, reserve requirements, listing restrictions, account limitations, or other risk controls imposed by Shopify or a similar provider, may affect how DFY merchant operations are structured and may require ForKobo to delay payouts, migrate products, create replacement storefront infrastructure, or reroute merchant activity to a new or alternate store configuration.

11. Disclaimers

To the maximum extent permitted by law, ForKobo services are provided on an as is and as available basis. ForKobo disclaims implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, ForKobo disclaims any warranty that any storefront configuration, internal routing structure, internal analytics, merchant identifier mapping, product identifier mapping, or third-party platform report will remain continuously available, correspond on a one-to-one basis, or be free from partner, processor, platform, risk, or compliance intervention.

12. Limitation of Liability

To the maximum extent permitted by law, ForKobo is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost revenue, profits, goodwill, or data arising out of or relating to your use of the service.

To the maximum extent permitted by law, ForKobo's total liability for claims arising from the service will not exceed the amount you paid to ForKobo for the service directly giving rise to the claim during the six months before the event giving rise to liability.

13. Indemnity

You agree to indemnify and hold harmless ForKobo from claims, losses, and expenses arising from your products, content, business activity, misuse of the service, legal violations, or breach of these Terms.

14. Governing Law and Disputes

These Terms are governed by the laws applicable to Forkobo Limited, excluding conflict-of-laws rules, except where mandatory consumer or local law requires otherwise. Before formal proceedings, the parties will attempt to resolve disputes in good faith through the complaint and escalation channels published by ForKobo.

15. Updates

ForKobo may update these Terms from time to time. Continued use of the service after an updated version becomes effective constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms can be sent to merchant@forkobo.com.