Privacy Policy

Effective Date: January 1, 2022

This Privacy Policy (“Policy”) describes how Forkobo Limited (“we,” “us,” or “our”) collects, uses, and protects the personal information of individuals (“Users,” “you,” or “your”) who interact with our websites, applications, and services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as outlined in this Policy.

1. Information We Collect

• Personal Data You Provide: This may include your name, email address, billing information, and any other details you voluntarily submit when creating an account or using our Services.
• Automatically Collected Data: We may collect information about your device, browsing actions, and usage patterns, such as IP address, operating system, browser type, referral URLs, and pages visited.
• Data from Third Parties: We may receive information about you from third-party sources (e.g., payment processors, analytics providers) to enhance and personalize your experience.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Service Provision: To set up and manage your online stores on your behalf, process payments, and facilitate customer support.
• Communication: To send administrative or promotional emails, respond to inquiries, and provide updates on new features or services.
• Analytics and Improvement: To analyze usage trends, monitor performance, troubleshoot technical issues, and improve our Services.
• Legal Compliance: To comply with applicable laws and regulations or respond to lawful requests from public authorities.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to automatically collect information about your browsing activities. Cookies help us recognize you, store your preferences, and improve site functionality. You can usually modify your browser settings to disable cookies, but doing so may limit certain features of our Services.

4. How We Share Your Information

• Third-Party Service Providers: We may share your information with vendors or partners who perform services on our behalf, such as payment processors, hosting providers, or analytics platforms.
• Business Transfers: In the event Forkobo Limited undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Consent: We may share your personal data for any other purpose disclosed to you at the time we collect your data or with your consent.

5. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

• Access and Correction: You have the right to access and correct the personal data we hold about you. You can do so by contacting us at merchant@forkobo.com.
• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those messages or emailing us at merchant@forkobo.com. However, you may still receive administrative or transactional messages related to our Services.
• Cookie Preferences: Most web browsers allow you to manage cookies through their settings. Disabling cookies may affect certain features of our Services.

7. International Data Transfers

If you are located outside of the country where our Services are hosted, be aware that information we collect may be transferred to and stored on servers in a different country, which may have data protection rules that differ from your jurisdiction. We take appropriate measures to ensure data transfers comply with applicable laws and regulations.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from minors. If you believe a minor has provided personal data to us, please contact us immediately.

9. Changes to This Policy

Forkobo Limited reserves the right to update or modify this Privacy Policy at any time without prior notice. Such changes become effective immediately upon posting on our website. Your continued use of our Services constitutes your acceptance of the updated Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: merchant@forkobo.com

By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.