ForKobo Privacy

Privacy Policy

Effective date: March 13, 2026

This policy explains how ForKobo collects, uses, stores, shares, and protects personal information when people visit our site, contact us, create accounts, use merchant features, or interact with our services.

1. Information We Collect

  • Identity and contact details such as name, email address, phone number, and business details.
  • Account, onboarding, support, billing, and verification information.
  • Usage, device, log, and analytics information.
  • Information received from processors, fraud tools, partners, or integrations you connect.

2. Why We Use Personal Information

  • To provide, maintain, and secure the platform.
  • To onboard merchants, manage accounts, and deliver support.
  • To process payments, subscriptions, payouts, withdrawals, and compliance reviews.
  • To prevent fraud, abuse, and security incidents.
  • To communicate service updates, support messages, and relevant operational notices.
  • To improve the product, measure performance, and comply with legal obligations.

3. Legal Bases

Depending on where you are located, ForKobo may rely on one or more of the following legal bases: contract performance, legitimate interests, consent, and compliance with legal obligations.

4. Sharing

ForKobo may share personal information with:

  • Service providers that support hosting, analytics, communications, payments, security, or customer support.
  • Payment processors, banks, card partners, and fraud tools involved in financial features.
  • Professional advisers, regulators, law enforcement, or courts where required by law.
  • Buyers or counterparties in a merger, financing, acquisition, or similar business transaction.

ForKobo does not sell personal information for money. If local law gives you a right to opt out of certain sharing activities, you may contact us using the details below.

5. Cookies and Similar Technologies

ForKobo uses cookies and similar technologies for site security, functionality, analytics, and campaign measurement. More detail is available in the Cookie Policy.

6. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including account management, legal compliance, dispute handling, audit needs, and fraud prevention.

7. Security

ForKobo uses technical, organizational, and access controls designed to protect personal information. No system can guarantee absolute security, and you should also protect your credentials and devices.

8. International Transfers

Your information may be processed in countries other than your own. Where required, ForKobo will use measures intended to support lawful transfer of personal information.

9. Your Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain processing.

  • Operational or legal constraints may limit what ForKobo can delete or disclose.
  • We may need to verify identity before acting on a request.
  • We aim to respond within a reasonable timeframe consistent with applicable law.

10. Children's Data

ForKobo services are not directed to children. If you believe personal information from a minor was submitted, contact us and we will review the report.

11. Updates

We may update this policy from time to time. The version published on the site applies from its effective date.

12. Contact and Privacy Requests

Privacy requests and questions can be sent to merchant@forkobo.com with the subject line Privacy Request.