We’re here to help

Reach our team through the channel that suits you. We aim for fast, helpful responses and clear outcomes.

~5 min

Avg. first response

24 hrs

SLA for resolutions

97%

CSAT last 30 days

📞

Speak to a ForKobo agent for account and onboarding help.

Mon–Fri, 9am–5pm EST

✉️

Best for non‑urgent requests and detailed questions.

💬

Quick help from a human during business hours.

Usually replies in a few minutes

Send us a message

We’ll follow up by email within one business day.

Review our public policies and onboarding guidance for plans, payouts, refunds, verification, and getting started.

Need a formal path for complaints, financial disputes, or security concerns? Use our public escalation and disclosure policies.